Privacy policy

Last updated: November 14, 2026

Haikara operates this store and website, including related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Haikara is powered by Shopify, which enables us to provide the Services. This Privacy Policy explains how we collect, use and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or communicate with us. If this policy conflicts with our Terms of Service, this policy governs the collection, processing and disclosure of personal information.

Please read this policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the information practices described here.

Personal information we collect or process

“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include anonymous information or information de-identified so it cannot identify you. Depending on how you use the Services, where you live and what applicable law permits or requires, we may collect or process the following categories, including inferences drawn from them:

Contact details: name, address, billing and shipping addresses, telephone number and email address.
Financial information: credit or debit card and bank account information, payment details, transactions, payment methods and payment confirmations.
Account information: username, password, security questions and preferences.
Transaction information: items you view, add to your cart or wishlist, purchase, return, exchange or cancel, and previous transactions.
Communications: information you provide when communicating with us, including support inquiries.
Device information: information about your device, browser and network connection, IP address and other unique identifiers.
Usage information: how and when you interact with the Services.

Sources of personal information

Directly from you: when you create an account, access or use the Services, communicate with us or otherwise provide information.
Automatically through the Services: from your device when you use our products or services or visit our website, including through cookies and similar technologies.
From service providers: when we engage providers to supply technology or to collect or process personal information on our behalf.
From partners and other third parties.

How we use personal information

Depending on your interactions with us and the Services you use, we may use personal information for the following purposes:

Providing, personalizing and improving the Services: performing our contract with you, processing payments, fulfilling orders, remembering preferences and items of interest, sending account notices, handling purchases, returns, exchanges and other transactions, creating and managing accounts, arranging delivery, enabling reviews and recommending products based on purchase history. We also use information to improve and personalize the Services.
Marketing and advertising: sending marketing, advertising and promotional communications by email, text or post, and displaying online advertising on our Services or other websites based on purchases, items added to your cart and other activity.
Security and fraud prevention: authenticating accounts, providing secure payment and shopping experiences, detecting, investigating and responding to potentially fraudulent, illegal, unsafe or malicious activity, protecting public safety and securing the Services. You are responsible for safeguarding your account credentials. Do not share your username, password or other access details.
Communicating with you: providing customer support, responding to you, delivering effective services and maintaining our business relationship.
Legal purposes: complying with applicable law and valid legal processes, including law-enforcement or government requests, investigating or participating in civil discovery, actual or potential litigation and other proceedings, and enforcing or investigating possible violations of our terms and policies.

How we disclose personal information

We may disclose personal information to third parties for legitimate purposes consistent with this policy, including:

Shopify, vendors and other parties that provide services on our behalf, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment and shipping.
Business and marketing partners that provide marketing services or advertising. For example, we use Shopify to support personalized advertising through external services based on your online activity across merchants and websites. These partners use information according to their own privacy notices. Depending on where you live, you may have the right to direct us not to share information for targeted advertising or marketing based on activity across merchants and websites. You can exercise this opt-out right here.
Where you direct, request or consent to disclosure, for example to ship products or use social-media widgets or login integrations.
Our affiliates or corporate group.
In connection with a business transaction, such as a merger or bankruptcy; to comply with legal obligations, including subpoenas, warrants and similar requests; to enforce applicable terms and policies; and to protect or defend the Services and our rights or those of users and others.

Our relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information submitted through the Services is transmitted to and shared with Shopify and other parties that may be located outside your country. We also use certain Shopify enhanced features to protect, grow and improve our business. These features incorporate data from your interactions with our store, other merchants and Shopify. To provide these features, Shopify may use personal information collected about those interactions. In these circumstances, Shopify is responsible for processing your information, including responding to requests to exercise your rights concerning its use for these purposes. Read Shopify's Consumer Privacy Policy for more information. Depending on where you live, you can exercise certain rights through the Shopify Privacy Portal.

Third-party websites and links

The Services may link to websites or platforms operated by third parties. Review their privacy, security and other terms before using them. We do not guarantee or take responsibility for their privacy, security or the accuracy, completeness or reliability of their information. Information shared in public or semi-public spaces, including third-party social networks, may be visible to other users and used without restrictions imposed by us. Unless stated otherwise, a link does not imply our endorsement of a platform, its content, owners or operators.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information about children below the age of majority in their jurisdiction. A parent or guardian of a child who has provided information may contact us to request deletion. As of this policy's effective date, we have no actual knowledge that we “sell” or “share,” as defined by applicable law, personal information of individuals under 16.

Security and retention

No security measure is perfect or impenetrable, and we cannot guarantee complete security. Information sent to us may not be secure in transit. Avoid sending sensitive information through insecure channels.

Retention depends on factors including whether information is needed to maintain your account, provide services, meet legal obligations, resolve disputes or enforce applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the following rights. They are not absolute, may apply only in particular circumstances and may be subject to lawful exceptions:

Access or right to know: request access to personal information we hold about you.
Deletion: request deletion of your information.
Correction: request correction of inaccurate information.
Portability: receive a copy and request transfer to a third party in certain circumstances, subject to exceptions.
Opt out of sale, sharing or targeted advertising: depending on your location, you may opt out of the “sale” or “sharing” of personal information or processing for targeted advertising as defined by applicable law. Exercise this right here. Where applicable, we treat an enabled Global Privacy Control signal as an opt-out request for the device and browser used to access the website. If we can associate the device with a Shopify account, the request also applies to that account. Learn more at globalprivacycontrol.org. Other than Global Privacy Control, we do not recognize other “Do Not Track” signals from browsers or devices.
Communication preferences: unsubscribe from promotional emails using the link in those messages. We may continue sending non-promotional messages about your account or orders.

If you live in the United Kingdom or European Economic Area, you may also have these rights, subject to local exceptions and limitations:

Objection and restriction: ask us to stop or restrict processing for certain purposes.
Withdrawal of consent: withdraw consent where processing relies on it. Withdrawal does not affect the lawfulness of earlier processing.

Exercise rights through the designated areas of the Services or contact us below. For information about Shopify's processing and related rights, visit privacy.shopify.com/en.

We will not discriminate against you for exercising your rights. We may need to verify your identity as permitted or required by law. You may designate an authorized agent where applicable; we require evidence of their authorization and may also ask you to verify your identity directly. We respond within the periods required by applicable law.

Complaints

Contact us if you have concerns about our handling of personal information. Depending on your location, you may appeal our decision by contacting us or complain to your local data protection authority. Find EEA supervisory authorities here.

International transfers

We may transfer, store and process your personal information outside your country. For transfers outside the EEA or UK, we rely on recognized mechanisms such as European Commission Standard Contractual Clauses or equivalent UK-approved terms, unless the destination is recognized as providing adequate protection.

Changes to this policy

We may update this policy to reflect changes to our practices or for operational, legal or regulatory reasons. We post revisions here, update the “Last updated” date and provide notice where required by law.

Contact

For questions or to exercise available rights, email hiroshi09241212@gmail.com. Additional contact information is available at contact information policy. For applicable data protection law, we are the controller of your personal information.